Alex
Alex probably aced the “pacify-the-pugilist” exam for call centre employees. I’m sure he’s thinking “what a bitch” as I start throwing jabs about the Everestian incompetence of their billing department, but his voice never loses its soothing tone and my anger, lacking a sparring partner, concedes defeat.
posted by Helen @ 9:44 AM
3 Comments:
Wow. You're good. This is fantastic.
Oh, it is terribly to be diffused. :^)
Why thank you. Unfortunately I had to phone back the next day and got someone who must have failed that exam.
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